FAQ

Delivery

How long does delivery take? 
-Typically 3-5 working days within the UK and Northern Ireland

Do you deliver to Northern Ireland? 
-Yes

Do you deliver to the Republic of Ireland?
-Yes, delivery charges are calculated at checkout and delivery is normally 2-4 working days

Product

How tall is the olive tree?
-Approximately 180cm (6ft) including the pot

Does the tree come assembled? 
-Minimal assembly required. Branches simply need shaped after unpacking

Can the tree be used outdoors? 
-Designed primarily for indoor use or sheltered outdoor areas

Quality

Does it look realistic?
-The trees feature realistic foliage and natural-looking trunks. Customer photos are available on the product page.

What pot is included? 
-The tree comes supplied in a basic nursery pot ready to be placed inside a decorative planter

Returns

Can I return my order?
-Yes, provided the items is unused and in its original packaging and is within 14 days of purchase

What if my tree arrives damaged?
-Email us with your order number, photographs and description of the damage and we will either replace of refund your order

General

Do you offer bulk discounts?
-Contact us for trade or commercial enquiries